Client Success and Support: Expert

IBM

Client Success and Support: Expert badge image

Basic Score
5.0
Descriptive Score
1.475
Extensions Score
0.0
Tags Score
9.0
Alignments Score
0.0
Standards Score
0.0
Social Score
0.0
Issuer Quality Score
3.5
Quality
4.0

Subtotal
22.975
Penalty
0.0

Total Score
22.975

Tags

Description

The badge holder has mastered the skills necessary to successfully communicate, interact with our clients, and deliver a positive support experience.  The Badge holder is a Softskills and Client Management Subject Matter Expert (SME) with demonstrated leadership, verbal and written communication skills, effective listening, team work, tooling, and support processes. This also includes mentoring others in these key capabilities.


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